Healthwatch Bromley launches new Feedback Centre
Healthwatch Bromley’s role is to ensure that the voice of patients, users and the public is at the heart of NHS and social care services. As your local champion for health and social care, we have launched a new online ‘Trip Advisor’ style Feedback Centre to help the people of Bromley share their experience of health and social care services.
The Feedback Centre provides an opportunity for anyone to comment about local services. People can easily and anonymously rate the care that they receive in a simple way. There is also the opportunity to rate local services, using a 5 star system. The new online Feedback Centre is accessible via a variety of devices including mobile phones, computers and tablets. All you need to do is visit our website, www.healthwatchbromley.co.uk.
Healthwatch Bromley believes that by helping people to easily express their views, we can improve health and social care. We will also continue to use our regular engagement methods of capturing patient stories, such as telephone, paper- based questionnaire and public events.
Analysis of the data will help us to understand what the public feel about local services and represent your views in our role as patient champion – helping to make your services shaped the way you want.
If you would like to access the new Feedback Centre and provide feedback about a local health and care service, please visit www.healthwatchbromley.co.uk.