Since 2016, it is now the law for NHS and adult social care services to comply with the Accessible Information Standard (AIS).
The aim of the AIS is to ensure that people with a disability or sensory loss are given information in a way they can understand. The standard specifies the responsibility of the NHS providers to identify, record, flag and share information and communication support needs of people with a disability, impairment or sensory loss.
A 2018 report by Healthwatch Lewisham found that people with sensory loss or learning difficulties reported that the process of getting to their appointment from the reception area posed a great barrier. Many felt lost and confused, especially in larger waiting areas shared by many clinics and services.
Using the findings of the project, Community Waves has developed a dedicated Accessible Information Standard Workshop. The training programme provides information and offers guidance to front line staff on how to better support disabled people and improve their access to services.
For more information about our AIS Training, please contact Marzena Zoladz on 020 8690 5012 or email firstname.lastname@example.org
- RT @HWLewisham: Do you have a long-term lung condition and live in Lewisham? On #WorldCOPDDay we are asking residents to help improve the…82 days ago
- RT @HealthwatchE: We'd like to say well done also to the highly commended Healthwatch for their work on giving people the advice and inform…114 days ago
- RT @diabetesbooking: Diabetes courses help people stay healthy and reduce life-changing complications. Diabetes Book & Learn in south Londo…114 days ago
- RT @HWLewisham: We're pleased to announce that our "Assessing Complaints Information" project was highly commended at the #Healthwatch2019…114 days ago
- RT @HWLewisham: Have you ever used the Lung, Exercise and Education Programme (LEEP) in #Lewisham? We are wanting to hear the experiences…114 days ago