"The role of Healthwatch is very important and is respected by all of the CCG. They share our commitment by putting patients first and ensuring everyone has an equal voice both in their own care and in the development and improvement of local services."


Community Waves delivers the Healthwatch service in the London Borough of Lewisham. Healthwatch is the independent champion for people who use health and social care services.

Healthwatch exists to ensure that people are at the heart of care. We listen to what people like about services, and what could be improved and we share their views with those with the power to make change happen. We also help people find the information they need about services in their area.

We have the power to ensure that people’s voices are heard by the government and those running services. As well as seeking the public’s views ourselves, we also encourage services to involve people in decisions that affect them. Our sole purpose is to help make care better for people.

Our vision is to work with service users and providers towards making health and social care services suitable for the people of Lewisham based on strong user evidence and public feedback.

To find out more about our work, please visit our website

You can learn more about our achievements by reading the Healthwatch Lewisham annual reports.